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One week for a 10min repair is reasonable, very reasonable. Frigg'n fanboys. You know, if I had to call myself a fanboy of any gun company, it would be Ruger. I've bought and owned more Ruger's over the decades than any other brand. Yet, I am not afraid to say that Ruger's quality control has...

I see I have butthurt some fanboys.

No assumption made. I stated my opinion that 2 to 4 weeks is excessive for a 10-minute repair. If I had some sort of inside knowledge on the number of techs they had and their workload, which I don't, it would be an assumption. You have yourself a great day.

I don't assume that I'm the only customer. You know what assuming does. But still, 2 to 4 weeks to change out a front sight is a bit on the excessive side.

I sent the slide off and they received it on Monday5-4-20. I called on Friday and was quoted an average repair time of 2 to 4 weeks! A front sight should only take 10-15 minutes max to change out. I can't say that I'm too impressed by Springfield's speed when it comes to simple repairs.

I just got my Hellcat OSP and maybe I'm just expecting too much for such a small tritium vial, but I'm pretty sure it's dead. In total darkness, there is nothing there. That little barely-there dot you can see below my index finger is the front sight. Truthfully, I couldn't even see it when I...