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I just called again, as I have nothing to lose. They said that they would look up the persons name to see if it was true. Which I didn’t have. Then told me no again to the offer, and would let me talk to the customer service rep that told me to apply. Which of course I didn’t think of getting...

That I was, a day early, it was actually a few hours. I mean really, what would this cost them?

After I applied on the computer and was denied, I did call and talked to CSR, it didn’t help. Actually I called twice.

I do agree. Why would the customer service advise me on what to do, if they weren’t sure of the end result?

Hi, recently purchased my XDM ELITE on September 14th. Literally hours before the announcement of the free gear on September the 15th. . I contacted Springfield Customer Service asking about this. I was told to apply for the promo, and was told it would be accepted. I applied and got a email...