customer support

I have an XDm Elite OSP with Threaded Barrel in 9mm and I've been experiencing very interesting issues relating to having a suppressor attached. It has an issue where it seems to "double eject" when the can is attached. I've noticed that it often ejects both the spent casing from the fired...

I placed an order for grips for my 1911 on 3/1. They were in stock when I ordered but I haven't heard anything from them. I can't get through on the phone and the email address keeps bouncing. Does anyone have any idea what's going on over there? I'm a patient man but this inability to contact...

Ordered a shield SMSC red dot this morning. Didn’t receive email confirmation but did get an order number or confirmation page. Tried calling them all day but says technical difficulties. Any idea how I can get in touch with somebody from Springfield to see what is going on?