I had that exact problem on my Victor .308. Send it back to Springfield. They fixed it quickly for me.Got my first SAINT® EDGE pistol and despite all efforts, the barrel will not align into the upper receiver. Does anyone else have this problem?
The Evac has a unique take down system that I'm not familiar with.Thanks @10mmLife! I don't think so, trying to figure out, maybe you see more:
Yes, tried everything, after several forced attempts only got to the point shown on the pictures. Probably having the same issue as @bensttThe Evac has a unique take down system that I'm not too familiar with.
Have you tried pulling back on the BCG when you reassemble to take any pressure off the the locking lugs?
I think possibly it could be as simple as the hand guard was not tightened properly.Got my first SAINT® EDGE pistol and despite all efforts, the barrel will not align into the upper receiver. Does anyone else have this problem?
Thats kind of unfair don’t you think? With any manufacturing in any industry you will have things that are not within the norm. The important thing is that Springfield took care of you and the product. I bought a brand new 40 something thousand dollar Tundra and it had a headlight that was out. I took it back and got taken care of, now if the company does not stand behind the product then you have a right to be truly upset. But Springfield has a lifetime warrant, that should give you piece of mind. I have been in the firearms industry for almost 21 years and I can assure you it does not matter what brand or make of firearm, if you get a large enough pool you will find things that need to be readdressed.I have the same issue with my EVAC. I posted about this a few weeks ago too. This seems to be a common problem with the EVAC based on a few videos and comments. I'm not too thrilled with having this issue given the steep price tag. This tells me that Springfield didn't bother to put this gun together before it left the warehouse. Or they knew about this issue and sent it out anyway. I had to send mine in. Customer support asked for my serial number and then sent me a shipping label. They didn't bother troubleshooting with me over the phone. If you're charging approximately $2,000 for a gun, it should damn well be thoroughly tested and put together before shipment.
ThisThats kind of unfair don’t you think? With any manufacturing in any industry you will have things that are not within the norm. The important thing is that Springfield took care of you and the product. I bought a brand new 40 something thousand dollar Tundra and it had a headlight that was out. I took it back and got taken care of, now if the company does not stand behind the product then you have a right to be truly upset. But Springfield has a lifetime warrant, that should give you piece of mind. I have been in the firearms industry for almost 21 years and I can assure you it does not matter what brand or make of firearm, if you get a large enough pool you will find things that need to be readdressed.
Humans make mistakes. Everyone has made a mistake in their job. Its how one handles their mistakes is what truly sets one apart.Unfair? I don't think so. I guess you could compare a broken light bulb on your new truck to this situation. I personally wouldn't.
The EVAC page states, "When disaster strikes turn to the SAINT® Edge EVAC™ pistol designed around our all new Rapid Takedown System for discreet storage in tight spaces." You honestly think it's unfair of me to be critical here considering the Rapid Takedown System isn't working properly straight from the factory? This is the main selling feature of this firearm. Springfield has an obligation to test their product before it leaves the factory. Period. In order to test fire a gun, don't you think Springfield has a responsibility to ensure the barrel is attached correctly? This is the most expensive AR pistol Springfield currently sells that I know of and I think there is always room for improvement in regards to quality control. I do appreciate their willingness to make it right. I have the Saint Edge pistol as well and everything works great. I prefer Glocks and recently saw the news on Springfield releasing the new XDM Elite. My disappointment with the EVAC steered me away from the XDM and I purchased a new Glock. I don't have 21 years in the firearm industry like you do. Perhaps this is normal stuff and I just don't have enough years in the game to understand it yet. Thank you for your time and thanks for all you do on this website!
I found the issue, if take these off you can aline the top part to the back part. The issue is the holes dont line up correctly, so when you put these screws back in, it will misaligned again. I did it for about an hour, these plate and screws are off. I contacted Springfield and mostly likely will have to send it to them to fix. I bet you they just use a different plate and screw and the problem is fix.Got my first SAINT® EDGE pistol and despite all efforts, the barrel will not align into the upper receiver. Does anyone else have this problem?
Customer service sounds really receptive to the issue your having.Just sent my saint evac to springfield on 12-29-2021. The customer service was amazing, they'll send out a FedEx printing label with instructions and full coverage insurance for your pistol. Will updated if anyone is interested knowing what they did.