Grayfox
Professional
To make a very long story short as possible, my oldest son (44) is diabetic. He's been having serious problems with his right foot for about 6 months. Several surgeries to remove infected tissue and has to constantly be on a wound vacuum. He can barely get around and has multiple doctor's visits every week, plus any normal running around he needs done. I'm his driver.
Today he was supposed to have skin grafts put on his open wounds. This was to be the last step to getting him straightened out. Just a couple of weeks for this to heal and he'd be good to go.
This was to be performed by a Plastic Surgeon. New doctor for him. We only saw this guy twice to schedule surgery. Frankly, he didn't seem real interested. He did insist on a $1200 down payment. Which my son paid.
Because its the first of the year and due to my son's insurance and deductible, he had to pay the hospital $2800 in advance.
Today was the day. We showed up a little early. The hospital did their part just fine. THE DAMNED DOCTOR DIDN'T SHOW UP! Not a call or nothing. He just never arrived!
My son and I are both beyond pissed off!!!!
We have filed a formal complaint with the hospital. But we can't blame them. They did their part and quite well too.
My question is what can we do about this? Who do we file complaints with? What action can be taken? And then there's the $4000 he's out! What about that?
Any and all opinions/ options welcome.
Today he was supposed to have skin grafts put on his open wounds. This was to be the last step to getting him straightened out. Just a couple of weeks for this to heal and he'd be good to go.
This was to be performed by a Plastic Surgeon. New doctor for him. We only saw this guy twice to schedule surgery. Frankly, he didn't seem real interested. He did insist on a $1200 down payment. Which my son paid.
Because its the first of the year and due to my son's insurance and deductible, he had to pay the hospital $2800 in advance.
Today was the day. We showed up a little early. The hospital did their part just fine. THE DAMNED DOCTOR DIDN'T SHOW UP! Not a call or nothing. He just never arrived!
My son and I are both beyond pissed off!!!!
We have filed a formal complaint with the hospital. But we can't blame them. They did their part and quite well too.
My question is what can we do about this? Who do we file complaints with? What action can be taken? And then there's the $4000 he's out! What about that?
Any and all opinions/ options welcome.