My SA-35 was sent back to Springfield 3 not once 3 times for same issues failure to extract. Finally they agreed to send me a brand new one which they did. They actually had the gun I bought longer in their possession than I had it. Best yet they shipped the new gun with new serial number directly to me instead of going through an FFL dealer. Needless to say knowing the laws I immediately took it to my LGS to have the paperwork properly done. To say the State Police were not too pleased is an understatement that they had done this so yeah not only did they drop the ball as Simon RL stated they smashed it. That's just my experience with the Sa-35. Many have had great success with theirs my first one was an overpriced paperweight.
Apparently, when you send a gun back to Springfield for factory repairs, they send you a pre-paid shipping label, and when finished, they send it back to you, not an FFL. If it's a gun you are buying, the rules are different from if it's a repair.
My SA-35 went back to Springfield four or five times, and I demanded a new gun or a refund. They sent back a "clunker" with an 8 pound trigger. It went back to them with a LONG list of what I wanted fixed, or I wanted my money back. They did a trigger job, put on a new front sight, adjusted the trigger to 4 pounds, and everything seems good. I'll get to shoot it the end of next week.
I believe there are two models of the SA-35, one that goes to magazine reviewers and similar, and some silly thing that gets assembled by people who can't spell the word "gun". Fortunately, it comes with a life-time warranty. Fortunately they pay for shipping to and back. If you insist, they will send test targets - for me, I got three test targets for different types of ammo.
I'm puzzled by something. While lots of people are making beautiful SA-35 guns, nobody is talking about "accuracy" or "precision", and hardy anyone is posting good looking targets.
Here are my test targets, but I haven't had a chance to try it myself yet: