Question about Springfield's Hours

[Autorotate]

Hello all,

I was curious if anyone had luck getting in contact with customer service at Springfield? I spoke to someone a couple weeks ago via email, and have not heard back. I also was unable to reach anyone by phone when I called.

I know we are in unexpected times with unique work circumstances, but I wanted to ask if anyone else had any success. Thanks!

 

[RandomHero]

What are you needing from Springfield's customer service?
And what number are you calling?

 

[RandomHero]

Their customer service line is (800) 680-6866.

 

[Autorotate]

Thank you for the number. I just had a general question about purchasing several pistols. I sent you a private message as well with more details. Thanks!

 

[benstt]

Yeah. They're really good. I had a warranty repair for a Saint Victor done during the Illinois lockdown. They still handled it really well.

 

[Autorotate]

Great customer service. I was taken care of instantly once I was pointed in the right direction. Thank you all!

 

[benstt]

Great customer service. I was taken care of instantly once I was pointed in the right direction. Thank you all!

Yeah, it's hard to fault Springfield's customer service. They've been good for years. I sent them a M1a loaded many years ago to get some upgrade work done on the sights and trigger. Quick turnaround and pleasant to work with.

 

[benstt]

Come to think of it, I've never had a bad customer experience with any manufacturer. Ruger has been great, as has Remington. Winchester even helped track down info on a 100 year old 1894. Theres something about companies that make products people will leave to their kids. They seem to understand being good to their customers.

 

[Autorotate]

I was actually shocked anyone was working during this time, but figured I would ask. Sometimes I think that because I’m working business as normal, everyone is.

I am happy with the help they gave me!