UPS in my area is horrible. Constantly get notifications that they missed me and I’d have to pickup my package locally… when I was home the entire time. Anytime I have a choice I’ll go for another delivery option.
i make it a habit, that when a package is being delivered, by ANY service, i track it up to as close to the delivery as possible. here, it's 50/50 regarding UPS and "real time" tracking.
sometimes, i can get that, others i just get an hourly update.
but anyways, no matter who is home at the time (usually me since most packages are for me), i'll watch the tracking, then go outside and sit on the front porch, puffing on a cigar.
no way in hell can the driver (of any delivery company) say, that "he missed me"......
every delivery service company center, is like a 10 mile drive (or less) away from me, and i can assure you that i HAVE gone in person and complained LOUDLY at who ever is behind the service counter on such horse pucky...
up to and including photos of the signs i have posted as to where the packages are to be placed......
somehow, no one argues with me after that.
people just want a paycheck, but don't wanna be bothered making multiple stops.
why apply for the job then..???
that's what you have to do, go in person, and get into someone's face, BIG TIME.