Just bought the EMP 9mm 4". Piece of crap, as is Springfield's customer service. Right out of the box it had feeding issues and when I drop a mag, a round is stripped off the magazine and falls thru the mag well. Sent it back and they did a bunch of cool stuff to it. Got it back, same issues. They told me not to load 9 rounds in the mag??!! Ok, I'll try that. Cured the feeding issue but not the round being stripped off the magazine and falling out. Called back and now they tell me that that is "normal," and not a defect??!! On a $1000 gun? On any gun? Luckily, I have a good friend who's a Massachusets attorney. He's gonna write a letter because I don't want this gun. Has anyone else experienced this? And BTW, I've shot at least 500 rounds of a lot off different ammo thru it.