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What are you doing right now??

oh..... what m i doing
wellllllll its a long story, day 8
truck is STILL at ford getting re-wired...it started with 7 harnesses and now has evolved to almost all of the under hood harnesses because rodent took a nibble out of chaff strips and or pvc covers and clips

funny part was last night my ford pass app that tells you where the cars are etc... and locked or unlocked all the neat stuff
at 10 pm ish i got an alert the truck was ON....yes ON and running
i was thinking well if it sets the service area on fire..i guess i get a new truck

called this morning and truck was not ON as its harnesses are unplugged and batteries disconnected

i may add, yesterday the dealer called me and asked if they could swap out the loaner expedition becasue they had a buyer, they asked how far i was from them and i told them right at 1.5 hrs
the guy said ok, will you be home for a while
i said yes...well to my surprise a get a call from front gate about 2hrs later...dude was there to deliver a new loner car 24 expedition max and pick up the one i had been using.

shocked was I
i have never ever ever had that happen from any dealer
 
powerboatr said:
oh..... what m i doing
wellllllll its a long story, day 8
truck is STILL at ford getting re-wired...it started with 7 harnesses and now has evolved to almost all of the under hood harnesses because rodent took a nibble out of chaff strips and or pvc covers and clips

funny part was last night my ford pass app that tells you where the cars are etc... and locked or unlocked all the neat stuff
at 10 pm ish i got an alert the truck was ON....yes ON and running
i was thinking well if it sets the service area on fire..i guess i get a new truck

called this morning and truck was not ON as its harnesses are unplugged and batteries disconnected

i may add, yesterday the dealer called me and asked if they could swap out the loaner expedition becasue they had a buyer, they asked how far i was from them and i told them right at 1.5 hrs
the guy said ok, will you be home for a while
i said yes...well to my surprise a get a call from front gate about 2hrs later...dude was there to deliver a new loner car 24 expedition max and pick up the one i had been using.

shocked was I
i have never ever ever had that happen from any dealer
Click to expand...
Why? Because they were on time?
 
NMEDGE said:
Why? Because they were on time?
Click to expand...
no because that is so far out of the norm... dealers around here are limited to maybe 2 loaners and its normally takes days to get one, much less get one for over a week to use.
most get a porter to run you home and your on your own to get back unless you go get a RENTAL

these guys have been burning the oil to get the parts and get it fixed like it was when it left the factory
they delivered a damaged vehicle and are stepppping up to make sure it goes smooth

i fully expected them to call back and have me drive over to swap out vehicles...service like this is not the NORM
its weird but most appreciated.
 
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